Question 1

What is VideoFly?

Accepted Answer

VideoFly is an AI product video ad generator for ecommerce sellers. Upload a product photo, describe the ad style you want, and generate short videos for TikTok, Reels, Shopify, Amazon, and paid social campaigns.

Question 2

Can I use the videos for commercial purposes?

Accepted Answer

Yes! Videos generated with our Pro and Team plans come with a full commercial license, allowing you to use them in your marketing, social media, and commercial projects.

Question 3

Which AI models do you use?

Accepted Answer

We use AI video models selected for product image animation and short ad creation. Available models may change as providers improve quality, speed, and cost.

Question 4

How does the credit system work?

Accepted Answer

You use credits to generate videos. Different models and video durations consume different amounts of credits. You can purchase credit packs or subscribe to a monthly plan to receive a steady supply of credits at a discount.

Question 5

Do you offer refunds?

Accepted Answer

We offer a satisfaction guarantee. If a generated video fails due to a system error, we will refund the credits. For subscription payments, please contact our support team within 7 days if you're not satisfied.

Question 6

How can I get support?

Accepted Answer

Our dedicated support team is available 24/7. You can reach us via the contact form on our website or by emailing support@videofly.app.

Frequently Asked Questions

Frequently Asked Questions

Simple, transparent pricing

Frequently Asked Questions

01What is VideoFly?

02Can I use the videos for commercial purposes?

03Which AI models do you use?

04How does the credit system work?

05Do you offer refunds?

06How can I get support?

Frequently Asked Questions

01What is VideoFly?

02Can I use the videos for commercial purposes?

03Which AI models do you use?

04How does the credit system work?

05Do you offer refunds?

06How can I get support?

Simple, transparent pricing